How to retain your customers?

Assume you have three customers ..

 

 

Unsatisfied customers go social ..

 

 

With W-Alert however … you can reach your customers before they even know they have a problem!

 

 

And you know that happy customers get you more customers …

 

 

So what did these customers have in commmon?

 


W-Alert will tell the internet provider which component is failing. So it enables him to:

  • Inform the right customers.
  • About the time it will take to restore his connection.

W-Alert will tell the shipper where the logistic process went wrong for a specific customer’s package. So it enables him to:

  • Inform the right customers.
  • About when and where he can expect his lost package.

W-Alert will tell the airline why the flight is delayed and who is booked on the flight. So it enables him to:

  • Inform the right passengers.
  • About when and where the next flight will carry him home.

 

The chain of events can fail anytime for any reason …

 

 

With W-Alert you can pinpoint every failure in the chain …

 

 

So either you can give your customer services a competitive edge … and keep your customers happy!

 

 

Or … prevent the event from ever happening again!